Clarifications

What the listing says, and what it does not

A few terms come up often enough that they deserve a plain definition. Read these before you order, especially if you are buying a gift or a piece for a kitchen you use hard.

Approximate dimensions

Sizes are measured by hand on the finished piece, not from a mold. A mug listed at 3.4 inches may arrive a few millimeters off. That is normal for wheel-thrown work.

Glaze pooling and thumb marks

Glaze gathers where walls meet the base and thins over rims. Trimming leaves finger marks at the foot. These are signs of handwork, not defects, unless the listing says otherwise.

Food-safe finish

Every piece marked food-safe uses a glaze tested for the surface it touches. Unmarked sculptural work is decorative only and should not hold food or drink.

Microwave and dishwasher

Suitability depends on the glaze and the form, so it is stated per listing. When in doubt, hand wash and skip the microwave. Sudden temperature changes are the main risk.

Restocks and sold-out runs

Pieces are made in limited counts and restocked on irregular cycles. A sold-out run may not return in the same glaze, and a close match is not a guarantee.

Seconds and sample tiles

Seconds carry a documented flaw and are sold as-is. Sample tiles show glaze behavior on a small surface and are not intended for daily use.

Stay in touch

Get a note when the next kiln opens

Restocks here don't follow a calendar. A glaze run sells out, a batch gets pulled for a flaw, and the next firing lands whenever the kiln cools. If you'd rather hear about it than refresh the catalog, leave your email and we'll send one short note per opening.

Expect the practical stuff: which pieces came out, what changed in the glaze, and whether a sold-out run is coming back. No daily mail, no pressure.

Kiln-opening notes, sent after each firing
Heads-up when a glaze family returns or retires
Care reminders for the pieces you already own

Join the studio list

Prefer to ask about a specific piece or a custom dinnerware order? Write to info@reeselansangan.com or call +54 9 11 5990 4734.

Questions we get before a piece ships

Most of what buyers ask comes down to reading a listing, living with glaze, and understanding why a run disappears. Here are the answers we give most often at the studio shelf.

Still unsure which piece fits your kitchen? Reach out through contact page and we will point you to the right collection.

Every entry names the clay body, the glaze family, approximate dimensions, the firing type, and whether the finish is food-safe. If a piece is microwave or dishwasher friendly, that is stated in the same block. Read those lines first, then look at the photos for glaze pooling and thumb marks, which are part of the piece rather than defects.

Glaze breaks over rims and pools in the base, so speckle patterns and color depth shift from piece to piece. Sizes can vary by a few millimeters because each form is thrown or slab-built by hand. That variation is the point of small-batch work, not a flaw, and it is why we photograph individual pieces instead of a single stock image.

Hand washing keeps most glaze surfaces bright for years. Avoid moving a piece straight from the freezer to a hot oven, or from a hot rack into cold water, since sudden temperature shifts stress the clay. Microwave and dishwasher use depends on the glaze and the form, so check the individual listing rather than assuming.

Seconds are pieces with a glaze run, a slight warp, or a kiln kiss that keeps them off the main shelf. The flaw is cosmetic and documented in the listing photos, so you know what you are getting. They are sold as-is, hold up in normal use, and are a good way to try a glaze you have been watching.

Restocks follow the kiln, not a calendar, so cycles are irregular. A glaze may return in a later firing or may be retired if the recipe changes. If you are waiting on a specific piece, the kiln-opening list is the fastest way to hear about it. Wholesale and custom dinnerware questions move through the trade path instead.

Order details, shipping terms, and returns are covered in terms of use.

Reaching the studio

Questions about a listing, a glaze that sold out, or whether a piece suits your kitchen? The studio answers email and phone during working hours, and the shelf notes below explain what to check before you write.

Address RP208, Santiago del Estero, Santiago del Estero, G4200, Argentina
Phone +54 9 11 5990 4734
Email info@reeselansangan.com

Studio hours

Monday to Thursday, 9:00 to 17:00

Friday, 9:00 to 13:00

Saturday and Sunday, closed

Kiln openings sometimes shift the schedule. If the studio is mid-firing, replies may take a day longer.

What to include

The piece name and collection, so we can check the shelf.

Clay body, glaze family, and firing type if you are matching an existing set.

Your shipping city, since packing differs for larger serving plates and planters.

Care and suitability

Most stoneware is hand-wash only; each listing states whether a piece is dishwasher or microwave safe.

Avoid sudden temperature changes. Thumb marks, glaze pooling, and slight size differences between pieces are part of the finish, not faults.

Trade and custom orders

Wholesale and custom dinnerware runs are handled separately from the catalog shelf.

Write to info@reeselansangan.com with your quantity, form, and glaze preference, and the studio will confirm what the next firing can hold.